Life Assistance Program (LAP)
The Life Assistance Program (LAP) through New York Life is available to all employees. In addition to work-life benefit services, you have 3 face-to-face sessions with a behavioral counselor available to you and your household members
Available 24/7/365
800-538-3543
Life Assistance Program (LAP) | New York Life
Life Assistance and Work-Life Benefits:
- Innovative, evidence-based clinical programs and services focused on reducing the negative impact of behavioral issues
- A personalized customer experience to support you and your family
- Emotional well-being programs and tools
- More than 40 years of experience delivering behavioral health programs designed to prevent relapse and hospital readmission
- A large, national network of over 145,000 behavioral health care providers including virtual behavioral services.5
- Virtual counseling sessions available with over 14,000 clinicians nationwide5
- 24/7/365 crisis and emergency support for you and your family
- Extensive expertise in helping to manage treatment compliance and predictive identification of issues, where you benefit from additional support, education, and help finding in-network providers
- A guided approach that makes it simple to access in-network facilities and providers to help ensure customers are achieving better and more cost-efficient outcomes
- Tools to manage out-of-network substance use treatment and costs such as predictive analytics, customer education, and Substance Use Centers of Excellence
800.538.3543
24/7/365
LAP Flyers
- Life Assistance Telehealth Program
- Life Assist - 3-visit Flyer
- Value Add Flyer
- My Secure Advantage - Financial wellness and identify theft protection
- Survivor Assurance
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