Medical
At National University, we offer three medical plan options through Blue Shield: HDHP, EPO, and PPO. All plans share the same in-network provider network. Explore the plans below to find the one that best meets the needs of you and your family.
Quick Links: Medical Plans Overview | ID Cards | Find a Provider | Teladoc | Wellvolution | Fitness Your Way | Docs & Resources
Accessing Your Blue Shield Member ID Card
Your Blue Shield insurance card will be mailed to you within 10 business days after your benefit enrollment is approved in Workday. If you do not receive your card, follow these steps:
- Call Blue Shield at 855-599-2650 (Group Number: W0051587) to request your subscriber ID.
- Register online at www.blueshieldca.com to access and manage your plan information.
Find a Blue Shield Provider
Having a Primary Care Physician (PCP) ensures consistency and efficiency in your healthcare. Finding a PCP that meets your needs and accepts your insurance is key to managing your care.
California
To find a provider in CA, go to the Blue Shield Website or call Blue Shield at 855.599.2650
Outside of California
To find a provider outside of CA in the United States:
- Go to provider.bcbs.com
- At the "Choose a plan" prompt, enter AAA
- Enter your location
- Enter the name or type of doctor/facility, then click the Search icon
You may also call 1.800.810.BLUE to search for PPO providers outside of CA and within the United States.
Password: Aug02Blue2023
Blue Shield Connect
Blue Shield Connect is your new, high-touch support system designed to simplify your healthcare journey:
- One Call, Full Support: Speak to a single, dedicated customer service representative who can coordinate care and connect you with nurses, dietitians, health coaches, social workers, and pharmacy experts - all in one call.
- Dedicated NU Phone Line: As a National University member, you now have access to an exclusive Connect phone number with expanded hours and a consistent point of contact (displayed on Member ID card).
- Comprehensive Care Coordination: Get support with treatment plans, prior authorizations, and health concerns, whether acute, chronic, or newly diagnosed.
- On-the-Spot Pharmacy Help: Your Connect team can resolve prescription issues between your doctor and pharmacy during the same call.
Teladoc | 24/7 Virtual Care
As a Blue Shield member, you can access to Teladoc for non-emergency care anytime, anywhere. Connect with U.S. board-certified doctors via phone or online video consultations in minutes (1 hour or less response time) or make an appointment in advance.
Set up your Teladoc account so it’s ready when you need it:
- Website: www.teladoc.com/bsc
- Mobile App: Open Blue Shield App > Select Get Care > Select Teladoc
- Phone: 1-800-Teladoc (835-2362)
Teladoc Flyers
Wellvolution
Wellvolution offers Blue Shield of California members top-rated programs to help you build a healthier lifestyle and a healthy you. Key features include:
Personalized Tools
Programs and support customized for you and available anytime, on-demand
Clinically Proven
Leading health programs, vetted by our experts, that work in the real world
No Extra Cost
All offered at no additional cost to qualifying Blue Shield members
Fitness Your Way®
Your fitness discount program brought to you by Blue Shield
As a Blue Shield member, you have access to Fitness Your Way®, powered by Tivity Health, which offers flexible, discounted access to 13,000+ gyms nationwide along with on-demand and live virtual fitness classes, without long-term contracts.
How it Works:
- Get Started: Visit Fitness Your Way to learn more. View Enrollment instructions for step by step guidance on how to enroll.
- Choose your package: Members can choose from 7 gym packages starting at $19/month or opt for a $10/month digital-only plan, with access to multiple gyms near home, work, or while traveling.
- After enrolling:
- Get your ID number from your member portal.
- Use the location map to find your preferred participating gym.
- Show the gym your ID number and start crushing your goals.
Enroll by May 31, 2026 and have the $19 enrollment fee waived using promo code BSCPROMOMAY26.
1/1/26-6/30/26 Blue Shield Documents & Resources
Legal Disclosure: Blue Shield of California Machine Readable Files – Transparency in Coverage
The Machine-Readable Files (MRF) provision of the Transparency in Coverage Final Rule (TCFR) requires health plans to disclose negotiated provider rates. These files are collections of data read by machines, and are not intended for member use.
Have Questions?
For general benefit inquiries, contact AskHR@nu.edu.
For questions regarding which benefit plan is best for you, contact
brcca@usi.com.

